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Wendy Campbell


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How to Prepare Your Business for Remote Working

Feb 5, 2021 11:24:37 AM / by Wendy Campbell posted in RingCentral

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Amazing how fast it happens, one day your entire team is in the office and the next......everybody is home. It's becoming more and more apparent that working remotely is quickly moving from a select segment of workers to more of a negotiating tool and go-forward strategy for the masses.

So what can you do to empower your remote workers?

The "shift" of remote workers back to the office, at least part-time, means you may have some technology gaps in your toolkit.

Collaboration and communication are becoming more fluid every day.  And now that workers are getting a stronger sense of their new found "home-work" balance, you may be finding your team is looking for better ways to manage the new-life balance effectively.

Are you ready to welcome this remote working change into your structure?

Fully embracing and incorporating remote working should be a choreographed process that you’re well prepared for. We have a few recommendations for your team to help your business to have a most successful transition.

What are the benefits of a remote workforce?

Pre-Covid the hesitation was real.  Most business owners wanted physical presence from each team member thinking that productivity and accountability would be reduced by a remote workforce.

Then we all went home.

Turns out, they weren't totally correct.  Almost a year later, business are finding a multitude of benefits with a remote or partially remote workforce. 

Some of the key benefits for businesses looking to shift to become a remote workforce are as follows:

Did you realize cost savings or profitability in 20202?

Businesses report 21% higher profitability, or an average of $11,000 worth of savings per part-time remote worker.

Are your employees more engaged?

I never would have though it would happen but, employee engagement jumped!  A reported 41% decrease in absenteeism shows that removing commutes and allowing workers a little flexibility brings them to the table.  Businesses have also reportedly seen a 12% reduction in turnover as a result of introducing remote work.

How was your team's productivity?

Reports suggest that remote employees are more productive than their office-based counterparts by up to 40%.  Wondering why?  As teams get back together, it might be worth doing a post-covid focus group to help your management team organize future efforts.  We have a few guesses but we'd love to hear your thoughts in the comments!

In Upwork’s 2019 Future Workforce report, 55% of hiring managers said that remote work is likely to grow significantly in the decade ahead. Employees seem to appreciate the option and the pandemic has given business leaders a chance to see differently the benefits of a remote team.  Why wait, it's time to take this new information and redefine your team's remote workspace.

So, maybe it wasn't all roses.

What were your remote team challenges and how can we do this better?

In the beginning of the shift last year, we all learned a few lessons.  Watch your camera angles.  Feed the kiddos first.  Put the dog out back....there were some great moments (that we can all chuckle about now).....

Before your team can thrive in a remote environment, it might be good to put a committee together to troubleshoot the issues you saw and reconfigure a few options.

Here are some of the key concerns we heard from our team (and our client's teams) regarding remote working and some top tips on how you might overcome them:

  1. Did your company culture take a hit?

Defining, communicating and keeping your company culture in a remote world is immeasurably more difficult. Your lost coffee room chats, and quick catchups in the hall don't seem like they'll impact your culture until they do.  Now imagine how difficult it is for your new team members.  Is it even possible to relay your values in an impactful way to someone who isn't physically present?

ABP Pro-tip:

Consider offering a "team mentor", which is essentially like offering a personal company coach to show them the ins and out of the team structure and values.  (Also, not a bad idea for a physical team.)

This person is in charge of team bonding in the form of a ‘values mentor’ whereby a longer-standing member of the team might buddy up with a co-worker to discuss company culture and values and how they might incorporate these into their workday.

Some businesses have internal awards ceremonies or friendly competitive incentives whereby colleagues nominate team members who have shown dedication to company culture and specific values. These simple strategies might just give your company culture more longevity in a remote environment.

 
COLLABORATE FROM ANYWHERE

 

Simplify, one application for all interactions

Keep your team connected and collaborating while working remotely.

Find out how
  1. How can you help your team deal with isolation and loneliness?

Let's face it, working remotely can be a little lonely.  Buffer’s State of Remote Survey found that 20% of remote workers feel that this was their biggest struggle when it comes to remote work.  Remember, most of your younger workforce is driven by experiences and interactions.  Now they're removed and also dealing with FOMO (fear of missing out).  Frankly, for many, this is the biggest issue they have with remote work.  Begin a policy of wide-open communication to help your team feel more connected.

 

ABP Pro-tip: Schedule regular video calls, switching from simple "catch-ups" to a format that allows your whole team to get some much-needed face time. Use video conferencing software for everything, regular 1-2-1, informal catchups with remote team members, or even implement a regular virtual team building activity via conference call to help your team get more face-to-face interaction and feel more unified.

 

  1. Did your remote team struggle with managing time and projects?

Time management also seems to become a bigger issue while working as part of a remote team. Without a clear policy in place or a lack of effective communication, it can be a little unclear what is expected of your remote workforce. Add to that the myriad of  distractions of home life merging with work, it’s important to help them set their work structure early.

Also, help them by defining KPI's so they understand how you are measuring their effectiveness. Does your organization value time on the clock, or is should your team be more focused on deliverables? Define the group strategy based on your core goals.

 

ABP's Pro-tip: Now it's more important than ever to be clear on your definitions of goals and deliverables for your team. Implementing the right communication tools to encourage open and efficient collaborations along with project management software such as Trello might be a good place to start. Make sure your tools integrate, to allow better efficiency between different applications and platforms.

 

  1. Switching off

According to a survey conducted by Monster, over two-thirds of employees are experiencing burnout because of home working. While it’s seen as a major perk by many, home working has blurred the line between life and work like never before. Ensuring you advocate a virtual working environment whereby employees know when to switch off is imperative when it comes to the health and wellbeing of your remote employees.

ABP Pro-tip: Introduce a new policy which advocates switching off at a certain time to ensure employees can feel confident in allowing time to themselves without feeling they are still ‘on the clock’. If your team works across global time zones, it’s even more important to lay down the ground rules when it comes to contact hours.

 

**adapted from RingCentral

 

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Remote Desktop Support | ABP Managed IT Services

Feb 2, 2021 2:20:38 PM / by Wendy Campbell posted in Tech Tips 2020, Internet Security, technology consulting, device security, business optimization, business operations, business systems, printer security, business solutions, HIPPA Compliance, business productivity, total document solutions, Data Security, managed IT, remote team management, workforce optimization, communications solutions

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What are your Top 3 Most Important Business Issues?

Would you say that technology is  on your list of top three most Important business topics for 2021?  

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Safer At Work | Returning to Work Post Covid19

Jun 8, 2020 9:34:37 AM / by Wendy Campbell posted in covid19, temperature scanner, Community, business operations, safer at work, facial recognition scanner, business solutions, health and safety, business compliance, Uncategorized

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Returning ...but can you be "Safer at work?"

I don’t know about you, but I am more than excited to head back into the office to find some sense of normalcy after what can gently be described as the most unprecedented (more like “who the heck saw that coming”) Q1 and Q2 ever.  Any normal.  In truth, life will likely look much different in the months and possibly, years to come.  This may mean rotating teams and students' in-office presence.  It could mean some workers continue remotely indefinitely, and it may require a quick pivot for business owners across the spectrum.

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PPP Loan Management | Managing your Copier Lease through Covid-19

May 27, 2020 11:14:45 AM / by Wendy Campbell posted in cares act info, copier lease, business tips, printer lease, business operations, spa cares act, cares act compliance

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What is the PPP loan?

On March 27, 2020, the Paycheck Protection Program was signed into law. Designed as a direct incentive for small businesses across the United States to keep working on payroll, the PPP is meant to forgive loans as long as the business keeps employees on payroll for the eight weeks and pays payroll, rent, mortgage interest, or utilities.

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Tech Tips with Leslie | Cleaning your Copier

May 8, 2020 11:30:32 AM / by Wendy Campbell posted in tech tips, copier care, business operations, faq, office disinfecting, copier service, leslie, copier cleaning

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Toner Pirates | Business Tips with Brad

May 5, 2020 11:07:04 AM / by Wendy Campbell posted in automated business products, abp, copier repair, business tips, Community, business operations, toner pirates, brad stisser, toner service, scams, copier service, customer service

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What are Toner Pirates?

 

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Join Us - The Printer Security Lunch & Learn

May 4, 2020 11:30:10 AM / by Wendy Campbell posted in technology consulting, abp, hp, lunch & learn, device security, Community, printer security, partnership, business compliance

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The Havern School and ABP

Apr 27, 2020 4:04:18 PM / by Wendy Campbell posted in remote learning, covid19 response, havern school, remote education, Community, education solutions, epson printers

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Offering remote education in a moment's notice can be a little challenging!

Let’s face it, the last few weeks have been the largest attempt at a global all hands-on deck!

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No Payments for 90 Days | Upgrade your Equipment Today

Mar 24, 2020 2:54:44 PM / by Wendy Campbell posted in specials and savings, 90 days no payments, business operations, covid-19 financing

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Make Zero Payments for 3 Months | Upgrade Your Equipment Today

Are you struggling to cut costs in an attempt to navigate the COVID-19 global response?

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How to keep your employees safe (and productive) during an outbreak!

Feb 27, 2020 2:56:28 PM / by Wendy Campbell posted in Crexendo, employee health, onescreen, coronavirus, business operations

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How to keep your employees safe in the event of an outbreak!

On Tuesday the CDC confirmed that the Coronavirus is now being considered an imminent threat to the American, and really the world at large.

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